Featured below are pages that contain some of the most commonly asked questions we receive on the technical support lines. For your convenience, we have grouped the questions by product. For more detailed information, please check the Troubleshooting sections above.

• General Help
• Service questions (includes repair procedures)
• Monterey receivers 30/35, 50/55, 70 90/95
• Sierra and Cheyenne
• CR10
• MC115
• Monterey 140
• Feedhorns
• TH50 and DB50
• FTP Databases
• Programming
  • Monterey Database
  • Revisions/Updates

RECEIVER SERVICE CENTER
Mission TVRO provides repairs for all Chaparral receivers except the DSR100 Digital Receiver.

SOFTWARE UPDATES

The last software release for the Monterey100C/ 95/90/70/55/50/35/30 line of receivers was Sept 1999 and is available through the Chaparral sales office. Please allow two weeks for delivery. Cost is $57.00 each plus $6.00 shipping and handling. No credits or refunds will be applied after the sale.

We strongly suggest that you review the requirements and changes before you order the new revision as you may need to order an additional E-PROM or may not like the changes in the new database. Chaparral accepts VISA and MasterCard or you may prepay by sending a check along with your order. We're sorry, but no C.O.D. orders.